Sears Canada Forums & FAQ

Can I get my money back if I'm not satisfied with my Sears Canada purchase?

Does Sears Canada have a satisfaction guarantee? Can I return products to Sears Canada? Will I get refunds from Sears Canada? Does Sears Canada have a money-back guarantee?
Knoji Staff asked this on Jan 8, 2018 Posted in Sears Canada0 answers

Does Sears Canada offer free shipping?

Yes, Sears Canada does offer free shipping all the time. You can read more about Sears Canada's shipping policies on their website on their shipping policies page. Good luck with your shopping there! If you can't find the information in the link above, you might be able to find more information on ...
Knoji Staff answered this on Jun 15, 2017 Posted in Sears Canada1 answer — Last reply 9 months ago

Does Sears Canada offer free returns? What's their exchange policy?

Sears Canada does not currently offer free returns and exchanges. Their policy may change from time to time, but you can see their latest policy on their returns and exchanges policy page. Also, you can check their homepage to see if they have any additional updated info on returning items.
Knoji Staff answered this on Jun 13, 2017 Posted in Sears Canada1 answer — Last reply 9 months ago

Does Sears Canada offer discounts to military families and veterans?

You can check this page for more information about Sears Canada's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send speci...
Knoji Staff answered this on Jun 11, 2017 Posted in Sears Canada1 answer — Last reply 9 months ago

Does Sears Canada offer a mobile app for iPad, iPhone and Android?

Sears Canada offers mobile applications for iPad, iPhone, and Android.  You can download them below. Sears Canada Mobile App for iPad, iPhone, and Apple Mobile Devices Sears Canada Mobile App for Android Mobile Devices
Amy Russell answered this on Apr 28, 2013 Posted in Sears Canada1 answer — Last reply 63 months ago

Does Sears Canada ship internationally? Which countries do they ship to?

Sears Canada offers shipping for delivery within Canada only.  At this time, they only accept orders from international customers who are shipping to addresses within Canada. For as low as $7.95, you can have soft goods orders, such as apparel and housewares, shipped directly to the address of...
Amy Russell answered this on Apr 28, 2013 Posted in Sears Canada1 answer — Last reply 63 months ago

Does Sears Canada accept debit cards or personal checks?

Sears Canada  accepts MasterCard, Visa, American Express credit cards as well as debit cards.  Sears Canada's website does not accept checks, PayPal, or Bill Me Later.  However, Sears Canada stores accept check payments.
Amy Russell answered this on Apr 28, 2013 Posted in Sears Canada1 answer — Last reply 63 months ago

Does Sears Canada accept PayPal or BillMeLater?

Sears Canada  accepts MasterCard, Visa, American Express credit cards as well as debit cards.  Sears Canada's website does not accept checks, PayPal, or Bill Me Later.  However, Sears Canada stores accept check payments.
Amy Russell answered this on Apr 28, 2013 Posted in Sears Canada1 answer — Last reply 63 months ago

What is Sears Canada's return / refund / exchange policy?

Sears Canada extends a 30 days return policy on most purchases.  However, Sears Credit Card customers get 90 days to return products.  All items need to be unused and packed in their original packing with all tags and accessories. Refunds will be credited to your original form of payment u...
Amy Russell answered this on Apr 28, 2013 Posted in Sears Canada1 answer — Last reply 63 months ago

Does Sears Canada offer in-store returns and exchanges?

Yes, You can exchange and return your merchandise at a Sears nearest you. Use Sears’ Store Finder for the closest location to you.  However, a receipt or proof of purchase is required for merchandise purchased on the sears.ca Outlet site. Purchases must be returned within 10 days of deliv...
Donata L. answered this on Jan 12, 2013 Posted in Sears Canada1 answer — Last reply 67 months ago

Does Sears Canada offer a mobile app for iPad, iPhone and Android?

Yes! Sears Canada doesn’t offer a mobile application for Android, iPad, and iPhone devices.  You can shop, browse, and save anywhere and anytime.  Remember, Sears is just a tap away on your smart phone.  For more details, click link: http://www.sears.ca/custom-content/smartphone...
Donata L. answered this on Jan 12, 2013 Posted in Sears Canada1 answer — Last reply 67 months ago

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